These are the subcontractors (subprocessors) that EasyLife 365 AG uses to process personal data on behalf of customers under the Data Processing Agreement. Customers are informed in writing in advance of any intended change (section 8.2 of the Data Processing Agreement) and can object under the conditions stated there. Changes are announced in writing at least 14 days before they take effect; the change log below shows the announcement date and the effective date. Objections and questions: legal@easylife365.cloud.
| Name | Address | Processing Purpose |
|---|---|---|
| Microsoft | Blackthorn Road - 18 Dublin, Ireland | Provision of Azure infrastructure and execution of API calls to the customer’s tenant |
| Zammad | Marienstrasse 18 – 10117 Berlin, Germany | Support & Helpdesk (tickets may contain Customer product data) |
| Twilio Sendgrid | 375 Beale St Ste 300 - 94105 San Francisco, USA | Sending of e-mail communication to customers, such as onboarding e-mails for all products and, for EasyLife 365 Collaboration and EasyMeet 365, e-mail notifications |
Categories of service providers that EasyLife uses for its own business purposes are described in the General Privacy Policy.
| Announced | Effective | Change |
|---|---|---|
| 2026-10-01 | 2026-10-01 | Page created. The list moved from Annex 3 of the Data Processing Agreement. |