Challenges

NürnbergMesse faced significant challenges in managing guest access within their Microsoft 365 environment:

• Complex and time-consuming onboarding processes for guest accounts.
• Lack of structured lifecycle management, leading to compliance issues and administrative overload.
• Difficulty differentiating guest account types during creation for targeted access.
• No streamlined method for auditing and regularly reviewing guest permissions, file sharing, and memberships.
• Challenges in managing access to enterprise apps without creating additional accounts for external users.

Solutions

To address these challenges, NürnbergMesse implemented EasyLife 365 Collaboration, taking advantage of its guest user management features. The company has:

• Defined 15 guest account types with clear responsibilities, reducing account creation time from one day to just a few minutes.
• Automated the onboarding, offboarding, and access review processes for guests.
• Established customizable policies that ensure secure collaboration and reduce compliance risks.
• Achieved seamless integration with Microsoft Teams, SharePoint, and Entra for consistent governance.
• Set up regular access confirmations and automatic cleanup of inactive accounts.

Results

By implementing EasyLife 365 Collaboration, NürnbergMesse achieved:

• Shifting guest account management from IT to end users, significantly reducing administrative workloads.
• Controlling and regularly reviewing guest access, minimizing risks associated with inactive or unauthorized users.
• Reducing the number of internal accounts and overall administrative effort.
• Customizing policies to align with enterprise-level compliance requirements.