Self-Service for end users is a critical success factor for a well-working collaboration environment. This is the same in the Microsoft ecosystem. But we learned over the past decades that this comes at a cost. This leads to big information chaos in all the different places and methods you store unstructured information such as documents. Let’s call it the Chaos Monster.
- Loss of productivity due to unclear structures
- Loss of time due to extensive search activities
- Frustration due to time loss and not having the correct information
- Your Company LOSES MONEY every day, feeding the Monster